SEND
● Live
Better EHCPs. Less time. More focus on children and young people.
Review-ready first-draft EHCPs from the evidence already in the file, with citations and a quality loop. Caseworkers check, edit and own every line.
ehcp.ai →
Plus Innovations™ · Outcomes Matter Consulting
Less time on paperwork.
Less time on paperwork.
More time for people.
AI-supported tools for local authority SEND, adult social care and children's services. Built with frontline teams, designed for statutory practice, priced so you can start with one tool and grow.
The AI handles the drafting. The professional retains full control.
UK hosted · GDPR compliant
Passed LA IG review
APSE Service Awards 2026 winner
Working with
- Ealing Council
- Brent Council
- North Lincolnshire Council
- Stoke-on-Trent City Council
- Coventry City Council
- Ealing Council
- Brent Council
- North Lincolnshire Council
- Stoke-on-Trent City Council
- Coventry City Council
- Ealing Council
- Brent Council
- North Lincolnshire Council
- Stoke-on-Trent City Council
- Coventry City Council
Why now
The paperwork is winning.
Demand keeps rising, budgets do not, and the time that should go on people goes on producing documents instead.
SEND
718,800
EHC plans in England, up 12.5% in a year
Department for Education, 2026Adult social care
£715m
adult social care overspend in 2025/26, with NHS-funded care often left unclaimed
ADASS, 2026Children's and adults
80%
of a social worker's time can go on recording and paperwork
BASW, 2022
83% of councils already use generative AI. The question is no longer whether, but how to do it safely, consistently and in a way that strengthens statutory practice rather than cutting corners. That is what Plus Innovations is for.
LGA, 2025
The suite
Four tools. One family. One way of working.
Every tool comes as a specification, an AI component, a service wrapper and structured implementation. Never just a login. Each one targets a predictable pressure point where skilled practitioners spend too long on structured document production.
Adult social care
● Live
Fairer, faster, more defensible CHC checklists.
Consistent, defensible CHC checklists that strengthen the evidence and the relationship with the ICB. Social workers review and decide.
chc.plus →Cross-cutting
● Ready
Smarter quality assurance. Systemic insight at scale.
Structured QA summaries and practice patterns across whole caseloads, so leaders see the issues before an inspection does. The QA judgement stays yours.
Talk to us about Quality+ →Children's
● In discovery
Stronger evidence, fairer decisions, for the children with the most complex needs.
Helps practitioners turn existing evidence into a clear, accurate and cited Children's Continuing Care DST and professional recommendation.
Join the CCC+ discovery →1
Upload what you have
Assessments, reports, notes. Nothing new to write.
2
The AI writes the draft
Structured, cited and to the statutory standard.
3
The professional decides
Every line checked, edited and owned by a practitioner.
More than a digital tool
Four things that rarely come together.
Each product in the Plus Innovations™ suite combines four things. That is what makes them work in practice, not just in a demo.
A defined specification
Each tool is built to a clear statutory and professional standard, not a generic prompt. The specification is defined by us and reflects years of direct service experience.
A targeted AI component
Built to be accurate, defensible and safe for use in supporting statutory decisions. It drafts, summarises and surfaces patterns. It does not decide.
A service wrapper
Each tool sits within a wider improvement model, with practitioner materials, governance support and a quality framework that makes it meaningful in practice.
Structured implementation
We do not hand over a login and step back. We support onboarding, change management and ongoing assurance, because that is where most implementations struggle.
Evidence & impact
Built with local authorities, proven in practice.
Every product started as a live problem in a council we were working with. The evidence from the first implementations is clear, and we publish more as it develops.
80%+
Less time drafting CHC checklists
Across several CHC+ pilots. Checklist drafting down from over four hours to under 30 minutes.
£130k+
CHC funding secured in a single pilot
Better evidence means fewer ICB rejections and less back and forth.
2 councils
Live with EHCP+
Brent and North Lincolnshire, producing review-ready first drafts with citations and a quality loop.
It pulled through all of the information correctly. It didn't miss anything.
SCSEND caseworkerEHCP+ Innovations™ pilot
Social workers are excited about completing checklists now. When they come to me, it's not about writing the checklist anymore. It frees up supervision for actual practice.
ZPZephy PoliusCHC Lead, Ealing Council
It is really helping in terms of reducing that back and forth with our ICB partners. It turns adversarial relationships into collaborative ones.
DDDenise DonkorHead of Service for CHC, Ealing Council
Ealing Council was our first live CHC+ Innovations™ implementation. Further EHCP+ Innovations™ outcomes from Brent and North Lincolnshire will be published as they develop.
Recognised
Four national awards in 2026 for CHC+ with the London Borough of Ealing.
BronzePublic/Private Partnership
Highly CommendedWorkforce Optimisation
WinnerBest Collaborative Working Initiative
WinnerUK Technology Awards, Lone Wolf Tech BusinessShortlisted for more than twenty other sector awards for EHCP+, CHC+, and our leadership and innovation over 2024, 2025 and 2026.
Who we are
We are practitioners who became technologists, not the other way around.
We have done the job
Our team has managed SEND caseloads, led CHC panels and run adult social care improvement programmes. We know what the paperwork feels like from the inside, and where it gets in the way.
We built this with LAs
Every tool in the suite was co-designed with frontline practitioners and local authority leaders. The specification reflects real statutory requirements, not theoretical ones. Our founder, Emma Ockelford, co-founded LGAi, the sector's own AI community.
We own the model and the platform
Outcomes Matter Consulting defines the specification, leads the improvement model and runs the Plus Innovations Platform. No-code configuration means your own people can maintain templates and build the next tool with us, then without us.
What it costs
Priced by local authority area population.
Fully inclusive in year one; the platform only from year two. Find your band, choose your first use case, then add more, each cheaper than the last.
Find your band by population→
Choose your first use case→
Add more, each cheaper than the last
1
Your first solution
The platform is UK hosting, the AI and the no-code tools your team can use. Year one also includes the implementation support to get your first use case live.
A
0 to 100,000
£18,414
Year one
£9,999
a year from year two
B
100,001 to 200,000
£24,349
Year one
£14,999
a year from year two
C
200,001 to 300,000
£33,719
Year one
£22,499
a year from year two
D
300,001 to 599,999
£38,089
Year one
£24,999
a year from year two
E
600,000+
£44,959
Year one
£29,999
a year from year two
Use cases
EHCP+Quality+ · adultsQuality+ · children'sQuality+ · SENDCCC+ · children's · pilots from 2027
And more · use cases defined with local authorities, built on the no-code platform
2
Adding use cases
Each additional use case costs less than the last. The ongoing annual price is a share of your band price; year one adds the same implementation support as your first.
50%2nd use case
40%3rd use case
30%4th use case
20%5th use case
10%6th use case onwards
Percentages are of your band's year two price. So a band C council adding Quality+ as a second use case pays £11,250 a year for it from year two. CHC+ is delivered with HGS UK and priced separately, all-inclusive per council per year. Consultancy and additional implementation days are £935 a day.
Please note. A use case is one product in one service. Bands are set by the local authority area population, using the latest ONS mid-year estimate. One-year terms. Prices exclude VAT. UK hosted.
What to expect
A typical local authority timeline.
A structured six-month programme designed so the change embeds and lasts. From month three, practitioners are producing first drafts with the tool.
Month 1
Discovery
Understand your strategic priorities, local context and workflows, and where you are starting from.
Month 2
Localisation
Co-design the draft requirements with practitioners, families and your service and health partners. Your SRO accepts the configuration.
Month 3 Go live
Adoption
Practitioners begin using the tool to produce first drafts. Support is at its heaviest here.
Month 4
Embedding
Wider use across the team. Issue patterns reviewed and refinements made with agreement from your SRO.
Month 5
Ownership
Business as usual. Train the trainer and local control of changes on the no-code platform.
Month 6
Impact
Insight dashboards and ROI modelling to evidence outcomes.
Governance runs alongside. Technical governance, DPIA and information security sign-off must be in place before month three.
Your team's time is heaviest in months one to three, through leadership sessions, co-design and casework support. From month four it is light touch.
Passed local authority IG review
Built for trust. Designed for safety.
When tools are used with vulnerable people and statutory decisions, the bar for trust and safety is not negotiable. Every part of the Plus Innovations™ framework is designed with that in mind.
100% UK hosted
All infrastructure, data processing and storage stays within UK boundaries, on the Plus Innovations Platform and, for CHC+, HGS UK's CaseAssist platform.
No secondary use
Your data is strictly yours. No local authority case data is ever used to train open-market models. Retention is set with each council.
GDPR compliant, DPIA ready
Built to satisfy the Data Protection Impact Assessments local government IG teams require. DPIAs available on request. Cyber Essentials certified; Cyber Essentials Plus and ISO 27001 in progress.
Human in the loop
Decision support, not decision making. The AI drafts. The qualified practitioner reviews, amends and retains full statutory responsibility.
In progress
In progressBuy through G-Cloud 15 or Bloom, or directly. The Plus Innovations Platform runs on AWS in the UK; we are an AWS Partner Network member. ICO registration 00013878527.
Common questions
What local authority colleagues ask us first.
Will this work with our existing case management system?
Yes. The tools work from the documents you already hold. You upload assessments, reports and notes, and the finished draft exports as a document you add to your case management system. No integration project is needed to get started.
How long does implementation take?
A typical programme runs six months: discovery and localisation in months one and two, practitioners producing first drafts from month three, then embedding, ownership and impact measurement. Your team's time is heaviest in months one to three.
What does it cost?
From £18,414 in year one, fully inclusive, priced by local authority area population. From year two you pay for the platform only, and each additional use case costs less than the last. First use case prices by band are above; ask us for the full rate card.
Who handles the IG and DPIA process?
We do it with you. We work with your IG team on the DPIA and provide the documentation they need, and our tools have already passed local authority IG review. Governance sign-off is built into the first two months of the programme, not left to the end.
What happens if practitioners do not adopt it?
That is the risk structured implementation is designed for. Practitioner materials, heavy support through the adoption month, a quality framework and our national community of practice. Adoption is our job as much as yours.
💡 Ideas Hub
Think there's a process we should build next?
The best tools in this suite started with a practitioner saying "we've got a process that takes hours and shouldn't." If you have spotted something in your service, tell us. We only build where there is a genuine need.
Go to Ideas HubTakes about 2 minutes
Shaped by LA demand · In early discovery
We only develop new tools where local authorities have told us there is a clear, practical need.
How the suite is delivered
We lead the model. We run the platform.
Outcomes Matter Consulting defines the specification, leads the improvement model and runs the Plus Innovations Platform. Where a partner platform is the right fit, they build to our standard.
Plus Innovations Platform
EHCP+ · Quality+ · CCC+
Owned and run by Outcomes Matter Consulting. UK hosted, built to WCAG 2.1 AA, no-code configuration, one platform for every tool you add.
Technology partner
HGS UK
CHC+ Innovations™ is delivered with HGS UK on the CaseAssist platform, built to our specification and to NHS technology requirements.
Community
Co-founder of LGAi
The member-led AI community for UK local government, 500+ members and growing. Independent and vendor-neutral, and where much of our sector listening happens.
Ready to find out more?
Come and have a conversation.
No preparation needed. A 30-minute call is usually enough to see if there is a fit. Every implementation includes structured onboarding, practitioner support and access to our national community of practice.